Cookies Policy
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Key | Domain | Purpose | Description | Expiration |
| _ga | .trugreenfranchise.co.uk | Analytics | Installed by Google Analytics to calculate visitor, session and campaign data and track site usage anonymously. | 2 years |
| _ga_Z32BNRCN63 | .trugreenfranchise.co.uk | Analytics | Specific Google Analytics session tracker identifier for this domain. | 2 years |
| _ga_N2Z7Y9KKWK | trugreenfranchise.co.uk | Analytics | Used by Google Analytics (gtag.js) to distinguish unique users and sessions. | 2 years |
| _gat_gtag_UA_1499144_10 | .trugreenfranchise.co.uk | Tracking | Set by Google to control request rate and distinguish users for this specific property. | 1 minute |
| _gat_gtag_UA_1499144_18 | trugreenfranchise.co.uk | Analytics | Set by Google to control request rate and distinguish users. | 1 minute |
| _gid | .trugreenfranchise.co.uk | Analytics | Stores information on how visitors use the website and generates reports on performance. | 1 day |
| _GRECAPTCHA | www.google.com | Necessary | Used by the Google reCAPTCHA service to provide spam protection when submitting forms. | 6 months |
| SIPersist | trugreenfranchise.co.uk | Site functionality | Maintains persistent user settings across sessions. | Persistent |
| SISession | trugreenfranchise.co.uk | Site functionality | Identifies the current user session as you navigate the site. | Session |
| lastExternalReferrer | trugreenfranchise.co.uk | Analytics | Records the last external website you visited before arriving. | Session / short term |
| lastExternalReferrerTime | trugreenfranchise.co.uk | Analytics | Captures the time of arrival from an external site. | Session / short term |
| topicsLastReferenceTime | trugreenfranchise.co.uk | Analytics | Tracks the last time specific topics or content were referenced. | Session / short term |
| YSC | trugreenfranchise.co.uk | Embedded video tracking | Registers a unique ID to keep statistics of what YouTube videos a user has seen. | Session |
| VISITOR_INFO1_LIVE | trugreenfranchise.co.uk | Embedded video performance | Tries to estimate bandwidth on pages with embedded YouTube videos. | ~6 months |
| VISITOR_PRIVACY_METADATA | trugreenfranchise.co.uk | Privacy settings | Stores YouTube privacy settings preferences. | ~6 months |
| yt-remote-device-id | trugreenfranchise.co.uk | Preferences | Stores user’s video player preferences with embedded YouTube video. | Persistent |
| ytidb::LAST_RESULT_ENTRY_KEY | trugreenfranchise.co.uk | Playback history | Stores last played video result key. | Persistent |
| yt-player-headers-readable | trugreenfranchise.co.uk | Playback optimisation | Improves video playback experience by tracking headers readability. | Persistent |
| yt.innertube::requests | trugreenfranchise.co.uk | API usage | Tracks requests to YouTube API for playback control. | Persistent |
| yt.innertube::nextId | trugreenfranchise.co.uk | Playback history | Stores the next video ID to play in playlists. | Persistent |
| yt-remote-connected-devices | trugreenfranchise.co.uk | Multi-device sync | Keeps track of connected devices for cross-device playback. | Persistent |
| yt-remote-cast-installed | trugreenfranchise.co.uk | Cast feature | Indicates whether the cast feature is installed in the browser. | Session |
| yt-remote-session-app | trugreenfranchise.co.uk | Playback session | Stores app used to control YouTube playback session. | Session |
| yt-remote-session-name | trugreenfranchise.co.uk | Playback session | Stores name of current YouTube playback session. | Session |
| yt-remote-cast-available | trugreenfranchise.co.uk | Cast feature | Detects if a cast device is available. | Session |
| yt-remote-fast-check-period | trugreenfranchise.co.uk | Cast feature | Stores time between checks for cast devices. | Session |
| wpEmojiSettingsSupports | trugreenfranchise.co.uk | Site appearance | Ensures correct emoji rendering based on browser support. | Session |
| 10bd0dbd731215da | trugreenfranchise.co.uk | Technical identifier | Used by YouTube for video playback or device tracking. | Session / persistent |
| 68be5145772c1e77 | trugreenfranchise.co.uk | Technical identifier | Used by YouTube for video playback or device tracking. | Session / persistent |
| iU5q-!O9@$ | trugreenfranchise.co.uk | Technical identifier | Used by YouTube for video playback or device tracking. | Session / persistent |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after the end of the browser session.
We endeavour to ensure that expiration dates are as accurate as possible, however these may be subject to change and we cannot guarantee accuracy.
