Prospect Franchisee Certificate

As proud members of the British Franchise Association, we are pleased to share their Prospect Franchise Certificate, a free course designed to help you to feel fully prepared ahead of embarking on your new journey.

The British Franchise Association (bfa) is the source of impartial information on all things franchising. It’s the self-regulatory body for the ethical franchise sector, setting and maintaining standards which are respected around the world. 

The popular business model of ‘self-employment with support’ is favoured by many, and the course shares with you the hints and tips of becoming accepted in to a franchise so that you can start your new business.

Joining a franchise is a huge lifestyle choice, it’s a commitment over a term of 5 years (in the case of our franchise) where you will devote your working hours solely to the business to help it to thrive. There is a lot of hard work involved, so you’ll hear what franchisors look for in franchisees so that you can prepare and are aware.

Click this link to be directed to the Prospect Franchise Certificate

Upon completion, we’d love to hear about your experience studying the Prospect Franchise Certificate and further assist you to continue your journey in becoming a proud franchise owner with our brand.

Contact our franchise recruitment team on 0116 275 9005 for our network availability and next steps  

Support when times are tough

Businesses have experienced two national lockdowns, local lockdowns and tier restrictions but fortunately for the businesses that are part of our franchise network, they have received support throughout.

Support is one of the main reasons cited by business owners as to why they chose to join our franchise. It’s not just received from our team of franchise support professionals, but also from the peer network too.

It comes in the form of professional advice, but also from relative experience too. The ‘been there done that’ phrase is one that explains this perfectly. It means that mistakes have already been made and learnt from, so that they don’t have to be made again.

A supportive franchisor and franchise network truly do make a difference to the franchise journey because you are never alone. There is always someone at the end of the phone, whether it’s a member of our team or a fellow franchisee.

We are stronger together and that’s why being a part of a franchise network helps you to feel support when times are tough, particularly how they have been for most in 2020.

To discuss our available franchise opportunities, give our friendly franchise recruitment team a call on 0116 275 9005 today.

Why having a brand is important

Having a brand is extremely important if you want to differentiate yourself from others, ensure consistency and build recognition.

A brand isn’t just a logo, it’s the whole business image and everything that it stands for. The idea of a brand is for it to become desirable, that individuals want to be a part of it, get a slice of the action.

The logo and brand styling are of course important. They need to be attractive in a typically crowded market place to grab the attention of the purchaser. It’s much easier to create brand awareness in the modern day because there are so many mediums that it can be shared on.

What brands are you thinking of?

  1. Soft drinks brand where the main colour is red
  2. Low cost airline where the main colour is orange
  3. Supermarket where the main colour is green

It’s likely that we’re all thinking of the same three brands with their distinctive brand styling.

Joining an established brand such as TruGreen

That’s why joining an established brand such as ours helps you to open doors, particularly in those early days. The brand is established and has gained recognition over 30 years so that customers feel that they know and can trust you already.

A head start in starting up is beneficial to entrepreneurs because it helps remove some of the risk associated with start-ups and helps the business to gain customers right from the start.

With clever marketing initiatives proven successful by the franchisor, the brand can be exposed faster and more effectively, to increase market share further.

If you would like to learn more about our brand and how you can become a part of it, speak to a member of our franchise recruitment team today.

The importance of a great website

According to a source* 88% of consumers search for products and services online before looking via other avenues. As such, a website ensures that you don’t miss out on this captive audience.

The basics

Websites do not need to be state of the art to serve a purpose. They need to include information about the business and the product/service for sale, as well as contact information.

The above should help you to be found via an internet search, and enable a customer to make a call to action should they need to. A great website helps to generate sales.

However, being ‘found’ online can be a much harder process than it seems. Ranking in top search listings depends on many factors decided by the search engine including relevance and the age, history and good-standing of the web domain.

Why a website is important

As well as being a general information source, a website also helps prospective customers to validate your business and your offering ahead of making a buying decision.

A website also helps you to reduce costs and improve customer satisfaction by enabling customers to find answers to questions online, and ask them without waiting for office hours to be able to make a call direct to you.

The future is something that we cannot ignore and a website can be integrated with many new technologies, as well as being updated with speed and ease.

Websites and franchising

Most franchisors will give franchise owners their own local page on their branded, managed website.

The key here is that the page will therefore be uniformed with the rest of the brand to protect the brand integrity, whilst also benefitting from the size and age of the brands website domain to improve search rankings.

If you would like to find out more about how our websites can help to generate income for your new franchise, contact a member of the franchise recruitment team today on 0116 275 9005.

TruGreen business launched in Sussex/Surrey area

We are pleased to introduce, local entrepreneur Dominic Haydon to the Sussex and Surrey TruGreen territory

For 15 years of his career, Dominic has worked in the corporate world managing Highways England operations in the South East. Prior to that his experience was agricultural focused, a big part of that was related to grass plants and how to manage them. When he decided now was a time for change, he knew he wanted to be back outdoors in a related industry and with that he came across TruGreen and the rest was history!

Over to Dominic, TruGreen Sussex & Surrey new owner

In my corporate life I was overseeing teams of staff and always tried to encourage them to deliver excellent customer service. When it became time for a change I knew I could deliver a service understanding what the customer actually wanted. TruGreen echoed the same sentiments!” Said Dominic

I arrived at TruGreen after extensive research about what options were available out there to me, especially during the unprecedented times of COVID-19. I take a lot of pride in my own garden and lawns, and it’s this that helped me decide lawn care was where I wanted to invest.” Said Dominic

I met with Steve and the rest of the ServiceMaster team and realised the support and expertise on offer would ensure my success. The support I was offered reaffirmed that I was making the right decision.” Added Dominic.

Dominic already has hopes of expanding the business in 2021 and is already setting his sights on adding more vans to his operation

The very best in bespoke lawncare 

It is great to welcome Dominic to TruGreen Professional Lawncare, and I am sure that his focussed approach to business and in-depth knowledge of the local area, will prove another major asset to the ever-growing TruGreen network, in offering our customers the very best in bespoke lawncare.” Added TruGreen Brand Manager, Steve Welch.

Covid-19 and starting up

Covid-19 didn’t stop Dominic from achieving his life-long goal of starting a business, and it isn’t expected to pose any difficulties for him in growing his lawn care venture, as he’s able to maintain a social distance by working in the great outdoors.

We were able to offer most of the training academy virtually, with only the practical aspects and examinations in person.

Whilst we appreciate these uncertain times might seem like a reason to put off starting a new venture, we have found this period to be a very busy time because of individuals reevaluating their options.

If you would like to find out more about joining TruGreen franchise, contact our franchise recruitment team today on 0116 275 9005. 

What to expect in your franchisor interview

It’s a common misconception that buying a franchise is like buying a car. That providing you have the money and a driver’s licence, it’s yours. That is simply not the case with a franchise because it’s a commitment, typically over a minimum of five years to operate the business within the tramlines of the franchise agreement.

For that reason, most franchisors have a franchisor interview as one of the final stages before a franchise is awarded to an individual.

What is to be expected

The purpose of the franchisor interview is to ensure that the candidate is right for the franchise opportunity and has expectations that can be realistically achieved.

Don’t be surprised if you are asked about the following personal areas of your life:

Financial situation

Whilst it is a good indicator that there is a need to succeed, too much debt can become overwhelming, particularly when the franchise opportunity is yet to break even or reaches financial difficulties.

Home life

Some franchise opportunities are quite demanding on your time and a franchisor needs to ensure that the business won’t be negatively affected, nor will your home life, by the typical needs of the business.

Goals and expectations

The franchisor needs to assess that the candidate has sufficient drive and ambition to be able to move the business in the right direction, equally that their expectations can be met, if not exceeded.

Reasons for wanting to join

It’s good to understand the motivations for an individual wanting to join the franchise, whether it was the sector, area, brand or something entirely different. This is also a good opportunity for the franchisor to ask the individual what they intend to bring to the opportunity.

Exit plan

Whilst it’s good to know when an individual hopes to start, it’s also good to know when they want to exit. A franchise is not forever. Knowing this information up front can help to put plans in place for a smooth exit that is beneficial for all parties.

If you’d like to chat with us ahead of this point in your franchise journey, give us a call on 0116 275 9005 today. 

New owner for established business TruGreen Milton Keynes

Established franchise, TruGreen Milton Keynes has recent changed hands and Richard Young is now the proud owner of the flourishing business.  

When the opportunity to purchase the TruGreen Milton Keynes territory came along, Richard Young jumped at the chance.

Previously a business owner in the online retail sector, Richard felt he had got his business to where he could, and decided the time was right to embark on a new journey.

Flexibility

That’s when I found the TruGreen opportunity! I was looking for something that was equally as flexible.” Said Richard.

When looking for the right opportunity, Richard had a set criteria list. One of those was that he would still be around to see his children wake up in the morning and then read them a bed time story before bed.

I wanted something that wouldn’t take me into the corporate world. I’ve been there and done that. Family time is important for me and that home, work balance. I also looked at several other opportunities during my research but once I was in contact with TruGreen, I instantly knew this was the right decision. The level of expertise from Steve as the Brand Manager sounded valuable and I really felt like I would never be alone if I needed any support.” added Richard.

Future plans

Initially Richard plans to take the time to get to know all his customers and allow himself a couple of months to settle. However, he hopes to have two vans on the road by March 2021 and then three by the end of the year.

I feel like the sky is my limit with TruGreen. My predecessor has done a great job getting the territory up and running and now I have an opportunity to grow it – I’m really excited!” finished Richard.

High hopes for Richard and his old, but new, venture

All of our franchisees receive unlimited guidance and support for their TruGreen business. In particular Brand Manager, Steve Welch takes great pride in watching franchise owners grow in size and profits.

“It is great to welcome Richard to TruGreen Professional Lawncare, and I am sure that his focussed approach to business and in-depth knowledge of the local area, will prove another major asset to the ever-growing TruGreen Network, in offering our customers the very best in bespoke lawncare.” Added TruGreen Brand Manager, Steve Welch

Is now the right time to buy?

Whilst the Covid-19 pandemic has brought many challenges to the business world, TruGreen Lawn Care has remained largely unaffected because of the ability to provide lawn care services from a social distance. We look forward to seeing Richard’s progress in our growing sector. All non-practical aspects of Richard’s training were completed remotely, with Richard only attending our franchise support centre face to face for his practical training and lawn care examinations.

If you would like to join Richard in becoming a TruGreen franchise owner, speak to a member of our franchise recruitment team today on 0116 275 9005 to discuss available territories.

Are you facing redundancy?

Was your role one of the 695,000 that was made redundant post Covid-19?

According to a piece written by the Guardian, redundancies rise at the fastest rate since 2009. This has meant that almost a half of those on furlough will not be returning to their previous job.

Receiving notice of redundancy can be a difficult time, particularly in these uncertain times where secure jobs can be hard to come by, and when you find them, are snapped up quickly by the best candidates.

What choices do you have?

Hopefully your redundancy package can give you a little breathing space to truly consider your options. You do spend a lot of time at work, so it’s important that you find the right role and company to work for.

If you have decided that working for someone isn’t what you want to do, why not consider going in to business for yourself?

Working for yourself 

You can throw your redundancy package in to your new business venture and hope for the best. Or you can invest it, in a franchise opportunity.

Franchising is a safer route in to business because the business model is proven, brand is established, and support is on hand for when you need it.

You still get all of the great benefits that you do working for yourself, just that you aren’t by yourself and have all of the great benefits of being part of something bigger.

Financing your new start

If you either you didn’t receive much of a redundancy package, none at all or have spent it, there are still options that you can consider so that you don’t have to go back in to employment.

The UK Government have a start-up loan scheme where you could be eligible to finance funds of up to £25,000.

Also, as a British Franchise Association associate member, most major banks and finance providers will lend (subject to personal status), up to 70% of the total franchise fee.

If you’d like to discuss your options following redundancy, give our franchise sales team a call on 0116 275 9005.

TruGreen business launched in The Chilterns

We are pleased to welcome one of the latest businesses owners to the TruGreen network, Paul Chaumeton is the proud new owner of TruGreen The Chilterns.

Corporate to outdoor 

For most of his career, Paul has worked in the corporate world as an International Project Manager for real-estate, but when COVID-19 hit he decided his time travelling abroad weekly was over and went on the search for greener pastures. That’s where he came across TruGreen and the rest was history!

Having worked in over 95 cities in 15 years, I decided it was time for a change. Of course, I toyed with the idea of retiring, but I’m not ready for that yet!” Said Paul.

Freedom & flexibility

All Paul knew in the beginning is that he wanted to do something that would allow him to be flexible and work outside. A TruGreen franchise is favoured amongst those looking for freedom, flexibility and the health benefits that come with working outdoors.

Research

We always encourage prospective business owners to research, research, research! A franchise opportunity is more than just a purchase, it is a lifestyle choice and a commitment. As such, research is essential.

I arrived at TruGreen after extensive research about what options were available out there to me, especially during the unprecedented times of COVID-19. I take a lot of pride in my own garden and lawn, and it’s this that helped me decide LawnCare was where I wanted to invest.” Said Paul

I met with Steve and instantly the soldiers fell in line – I knew this was what I wanted to do.” Added Paul.

High hopes

Paul has hopes of reaching 100 customers in 6 months and wants to have 3 vans on the road by 2022.

It is great to welcome Paul to TruGreen Professional Lawncare, and I am sure that his focussed approach to business and in-depth knowledge of the local area, will prove another major asset to the ever-growing TruGreen Network, in offering our customers the very best in bespoke lawncare.” Added TruGreen Brand Manager, Steve Welch.

Covid-19 didn’t stop Paul from achieving his life-long goal of starting a business, and it isn’t expected to pose any difficulties for him in growing his lawn care venture, as he’s able to maintain a social distance by working in the great outdoors.

Much of his training academy was completed virtually, with only the practical training and examinations in person.

If you’d like to join Paul in providing lawn care services in your area, ask us today about our next virtual training academy – 0116 275 9005. 

Is now the right time to start a business?

Like many others, you may find yourself questioning whether now is the right time to start a business. This is perfectly understandable given the current climate and the uncertainty in the air.

What do the statistics say?

Year to date, we have seen a 70% increase in enquiries from prospective business owners looking to join our franchise opportunities compared to 2019. Interestingly, the increase began just as we entered in to national lockdown. This poses the thought that many individuals were evaluating their options.

What are the common reasons for joining?

At ServiceMaster brands, we have welcomed several new franchise owners over the last nine months and the reasons for joining our franchise brands vary. One thing in common is that entrepreneurs are looking to be in business for themselves, but not by themselves.

Increased financial support

The recent situation has seen a rise in financial aid from the government and the government back start up loan scheme is proving to be popular. Decisions are made and paid out within eight weeks meaning that starting a business could be just around the corner and is much quicker than saving up before purchasing.

Security

Franchising is one of the safest routes in to business because the brand is already established, the business model is proven and support is on hand all of the way through the journey. As such, the risk is much lower in joining a franchise, whenever you may choose to join.

Although there have been many changes and surprises throughout this year, one thing that has remained constant is our level of support to both existing and prospective business owners. Our franchise recruitment department has remained open to those exploring going in to business for themselves and not by themselves, with virtual training academies for those who wish to proceed.

If you would like to discuss our TruGreen Lawn Care franchise opportunity, speak to a member of our franchise recruitment team on 0116 275 9005.

Super September for TruGreen

The year 2020 has brought many unexpected challenges to most businesses and TruGreen are no exception. Whilst our lawn care business could mainly operate on the whole because of the ability to socially distance, not all of our customers continued with their services due to the uncertainty surrounding disposable income.

In order to weather the storm, we had to up our marketing game to increase the number of enquiries, to increase the number of opportunities we had to introduce new customers to our services. As such the visits to our website grew by 61% in September 2020 compared to September 2019 and so did the number of enquiries in the same period.

As such, we are pleased to report that 75% of our network will report growth for this September when most of our franchise partners thought it impossible in the current climate. The network collectively will see a growth of 10% for the month of September 2020 compared to 2019. This positive swing in the opposite direction would not have been possible for our franchise owners without their hard work and dedication following our recommendations through this difficult period.

Throughout the pandemic we were able to share the good news stories from our existing franchisees to our prospective franchise owners through the use of technology and in doing so welcomed two new franchise partners to TruGreen in September too.

We held our first ever ‘virtual’ academy for our new franchise owners and conducted the compulsory practical parts safely and in accordance with government guidelines at our Franchise Support Centre in Leicester, ahead of them beginning their new ventures in September.

If you are interested in joining the TruGreen network in this period of growth, speak to a member of the Franchise Sales team on 0116 275 9005 today.

Start-up Loans

Could you be eligible for up to £25,000 Finance?

So you have decided that a TruGreen franchise is right for you, but have concerns around raising the funding.

Did you know that the government offer a Start Up Loan Scheme?

You could be eligible to receive funding from £500 to £25,000 to start up or build up your business.

Key Facts

  • You need to live in the UK, be 18 or over and have (or a plan to start) a UK-based business that’s been fully trading for less than 24 months
  • Start Up Loans are government-backed and charge a fixed interest rate of 6% per year
  • You can repay the loan over a period of 1 to 5 years. There’s no application fee and no early repayment fee
  • You’ll get free support and guidance to help write your business plan, and successful applicants get up to 12 months of free mentoring

It’s a simple 3-step process to apply

  1. Register & Eligibility

You’ll need to register and complete the initial eligibility checks

  1. Application Forms

Further information, credit checks and business plans will be needed

  1. Finalise Business Documents

Business Advisor will work with you on your final documents before submitting for decision

If approved, you will be sent your personal Loan Agreement online and be invited to take-up 12-months of Post Loan Support.

Click to be redirected to find out more

Once you have checked your eligibility and available loan amount, it would be a good idea to ensure that your territory is still available and that we have space on the most suitable training academy.

We can also help you with your business plan once securing your territory with a small deposit. Contact the Franchise Sales team on 0116 275 9005 to find out more. 

Writing a business plan

Writing a business plan

First of all, congratulations for deciding to go in to business. The business plan is one of the first documents that you should complete.

Whether it is to apply for finance, attract a business partner or to give you a clear path to achieving your business dreams, ensure that your business plan achieves what you set out for it to do.

What needs to be covered?

Executive Summary

Think of this as a short paragraph as to what your business is and what it sets out to achieve. The purpose is to make your business proposition understood by others.

Business Description

Similar to the above, but in more detail describing the business purpose, the products/services it will provide and its overall structure to achieve the business goals.

Market Analysis

This section is dedicated to the research that has been undertaken to underpin the decision to go in to business. It includes market research, competitor research and customer research. It is useful to use a SWAT analysis here.

People & Processes

Here it’s useful to outline the people and processes that will be used to run the business effectively. Organisational charts and process maps are good to use here.

Marketing Plan & Sales Strategy

How will you attract customers/clients? In this section it is important to describe the activities that will take place to attract customers to enquire and then to buy.

Financials

Reveal the financial goals and expectations of the business in this section as this proves the financial viability of the business. Profit and loss, cash flow and balance sheets are good models to use.

The above should give you a few pointers when writing your own business plan. This is an exciting time for an entrepreneur and is the starting point for running a successful business.

If you require help with writing your business plan ahead of starting your TruGreen franchise, speak to a member of the Franchise Sales team today on 0116 275 9005  

Meet the Marketing Manager

Meet the TruGreen Marketing Manager

Sian Lovatt is the TruGreen Marketing Manager and has successfully taken care of this role since February 2018.

Sian’s career since graduating university with a BA Hons in Journalism, has been spent in PR and Marketing roles. As such, Sian is well experienced in all marketing disciplines, particularly in creating brand awareness and brand recognition through her PR experience.

The TruGreen brand is over 30 years old and Sian has the exciting role of ensuring that it is recognised as the lawn care brand of choice. Sian implements marketing initiatives in line with her national marketing plan and works with franchise owners on a 1-2-1 basis to assist with their local marketing plans to help franchise owners to grow their businesses.

All in all, Sian has an extremely valued role within the business as ‘marketing makes the phone ring’ – or so they say!

What is the role of a Marketing Manager?

The role of a Marketing Manager is to ensure that the brand is positioned in the most effective part of the market, to receive the most enquiries to be converted in to customers.

This is done effectively through researching the market, creating a marketing strategy, implementing marketing initiatives and reviewing their effectiveness afterwards. All before starting the whole process again.

Marketing takes such a huge part in business. The importance of a dedicated brand marketing manager is paramount, which is why we have one!

For more information on the TruGreen Brand from our Brand Manager, Steve Welch – call 0116 275 9005 or email franchisesales@servicemaster.co.uk to arrange a free, no obligation chat

Meet the Brand Leader

Meet the TruGreen Brand Leader 

Steve Welch joined TruGreen 11 years ago, to lead our franchise brand. With his expertise in the wonderful world of lawn care, Steve has a wealth of knowledge which he imparts to our TruGreen business owners.

With over 40 years’ experience in lawn care, Steve is the perfect fit to support the franchisees in both the technical and operational aspects of the TruGreen lawn care franchise.

It is essential for an individual to join a brand with a leader who is motivated, experienced and has a wealth of expertise. Steve is always on hand to answer any questions, provide further information and offer guidance in a range of scenarios.

Feedback from existing TruGreen business owners is always glowing…

“The level of knowledge and expertise brand manager, Steve Welch has on lawn care is second to none.”– Martin Horton – TruGreen East Hertfordshire & North Essex

What is the role of a Brand Leader?

The role of a Brand Leader is vast. Not only is it their responsibility to maintain brand integrity, but it is to also ensure that franchise owners are supported in their business from a technical and operational perspective.

Brand Leaders are responsible for innovation, setting the direction of travel and researching and developing new initiatives to take their brand even further.

Above all, it is the Brand Leaders responsibility to champion the brand.

For more information on the TruGreen Brand from our Brand Leader, Steve Welch – call 0116 275 9005 or email franchisesales@servicemaster.co.uk to arrange a free, no obligation chat

Financing your franchise

It’s a common misconception that you have to be cash rich to buy a franchise business. Entrepreneurs from all walks of life are able to buy a franchise through inheritance, redundancy, savings and of course, through finance.

Getting your ‘house’ in order

Obtaining finance is made easier if you have a good credit history and have your business plan ready.

Your credit history is something that you nurture over time. It’s an opportunity to show the banks and lenders that you are creditworthy. I.e. you will pay them back what you owe them.

A good business plan should be a detailed plan of what the investment (money borrowed from the bank) will be used for and how the return on investment will allow you to pay the borrowed sum back.

Fortunately, lenders like franchise models, like TruGreen because they tend to be proven and as such, are less of a risk to borrow against. 

How much do you need?

It’s a good idea to consider the amount that you’ll need to borrow. There are many things associated with the cost of the franchise that isn’t included in the ‘start up package’.

These typically include, office equipment, vehicles, premises, registrations and insurances. So, it’s important to factor in these costs so that you ask for enough finance to cover all aspects of the business, but to also leave some ‘afloat’ for unexpected costs and cash flow.

What to ask your lender

You should ask your lender about their credit terms, such as amount, duration, fees, rates, covenants and any payment holidays that you might be eligible for.

Sources of funding

Most major banks, including Lloyds, Barclays, HSBC, NatWest to name just a few, support the financing of franchise businesses. There are also some specialist lenders that will also lend to those with a good credit history and a strong business plan.

Finance can certainly open doors for those individuals who are looking at franchise opportunities without the full investment amount. Speak to your high-street bank or a franchise finance lender for further information.

What’s your why?

Everyone starts a business because they had a reason for doing so. Many reasons are the same, some different, but every reason is unique to the individual because it is their story.

It’s important to establish your ‘why’ before going in to a business. Particularly in choosing a sector or a format.

Common Why’s  

Here’s a short list of the common why’s our existing franchise base have told us ahead of starting their journey with our brand.

Lifestyle

Owning your own business can relieve you of the formality of working for someone else. You can dictate when you start, finish, the number of hours that you work.

Be your own boss

Some people are just born to own their own business. You typically realise this after working for someone else for a period of time. Some people like the thought of being their own boss for the sense of power and status.

I can do it better

There is nothing worse than watching someone run a business poorly. However, what it does create is an aspiring entrepreneur with a benchmark and a goal to be better. Healthy competition never hurt anyone.

Gap in the market

Spotting a gap in the market and having an urge to fill it is a great way to get in to business with a genuine demand.

Interest in money

It’s apparently what makes the world go around and some of us are orientated around it. Having a desire to make money is a good reason to go in to business because you will have the drive and ambition to make it work.

Future nest egg

Some of us intend to build an asset as a nest egg. Something to look forward to at retirement, or to perhaps bring it forward.

Redundancy/inheritance/savings

Often individuals receive a sum of money and instead of buying ‘material things’, choose to invest it in a business opportunity in the hope that it grows and multiplies to become a bigger asset for the future.

When you know your why, why not discuss how a franchise opportunity can help you to fulfil it. Contact 0116 275 9005 or email franchisesales@servicemaster.co.uk to discuss further 

Virtual training academies

Long before the Coronavirus pandemic, some training courses have always been offered as distance learning opportunities. However, in the franchise world, and in particular for TruGreen Franchise, we have always held training centrally, at our Franchise Support Centre in Leicester.

Several new territories

Whilst some business operations had no choice but to temporarily pause, our franchise recruitment function continued with many prospective business owners re-evaluating their options due to the current uncertainty. As such, we agreed several new territories across our brands and as a consequence, would need to arrange training academies ahead of their planned opening dates.

Fully virtual

Due to social distancing and limited numbers of staff within the office, we decided to make all training academies fully virtual for the foreseeable. This bold move was an easy decision for us to ensure the maximum safety of both our prospective business owners and our employees at ServiceMaster House.

Latest technology

Fortunately, our IT department made the transition to virtual easy through the use of the very latest in technology and specialist IT systems. Much of the academy is now held through Microsoft Teams calls, using its functionality in screen sharing to keep the sessions interactive and avoid video call fatigue.

Interactive sessions

Prospective franchisees can expect the same level of insight in to their new business, if not more through informative and interactive sessions from all of the key members of the team.

Comfort & Safety

All staff members who would typically be involved in an academy, continued to be involved, but from the comfort and safety of their home office. We even succeeded in holding a graduation with many staff members from around the business to welcome the new business owner in to their retrospective network.

We are looking forward to holding many more virtual training academies throughout the rest of the year in our commitment to swapping physical handshakes for virtual ones.

Covid-19 – Has it taught us or reminded us?

We are undoubtedly in unchartered territory at present due to the Covid-19 pandemic and as such, here’s a few things what we have learnt throughout the pandemic so far;

Working from home is encouraged where possible, so remote working has been extremely useful.

Maintaining a clean environment and taking personal hygiene seriously are essential to reducing the spread of the virus, as such cleaning routines have been heightened.

Online sales have rocketed which has seen services and products that can be bought online have weathering well. 

Flexibility is a must in navigating childcare, working and home life due to school and nursery closures and the need to work.

We’re stronger together in beating the virus.

The above learnings truly do reflect in to our franchise opportunity and have reminded us why a franchise is a great platform to go in to business.

TruGreen franchise allows for the business to be operated from a home office. This has been particularly helpful for our business owners in staying home to stay safe through the use of remote IT systems. Working from a home office also allows for greater flexibility, which has been a must for our business owners who have found themselves performing the duties of a teacher one moment, and running a business the next.

Over half of the ServiceMaster Brands franchise opportunities, which TruGreen belongs to, involves cleaning in some form, in particular sanitisation which is a ‘buzz word’ at present and has been throughout the pandemic. Because of our experience as a franchisor in this sector, we’ve not only been able to support our franchises in the cleaning sector, but our other franchise brands too with information on sanitisation, PPE and general best practise for hygiene.

TruGreen Franchise benefits from a state-of-the-art website and two of the other ServiceMaster brands utilise e-commerce software to sell services online. Having a strong online presence has helped to ensure that consumers find all of the information that they require and can buy online in some instances without leaving the comfort of their own home to do so.

Finally, one of the reasons that many individuals join a franchise is because you are in business for yourself, but not by yourself. This mantra flows through everything that we do and in particular has been comforting to our business owners who have needed extra support throughout the pandemic from not only us as the franchisor, but also from the network of other business owners.

ServiceMaster Brands Stronger Together.

Home-based franchise opportunity

It is no surprise that many individuals are turning to home-based business opportunities because of the Coronavirus pandemic, but also to avoid the strains of the daily commute to work and the inflexibility of being tied to the office.

There are many benefits from operating your business from your home initially, such as;

Reduced overheads

Take the strain off of your initial set up costs by working from home and not paying to rent or buy office space.

Increased flexibility

Working from home makes allowances for those times when you might need to be around to take a parcel, let an engineer in or get a few jobs done around the home whilst you work.

No commute to a fixed office

The morning commute is said to be one of the most stressful parts of the working day. When you work from home, you don’t have this, so you can either choose to spend the time you would have been commuting, doing something for yourself, or by putting that extra time in to building a great business.

You only have travel costs to reach your customers property, rather than to a daily office return trip.

Location independence

By working from home, you aren’t confined to working in a certain location. Working remotely takes away your location so that you can work anywhere to get the job done. Great if you are thinking about running your business from a second home, here or abroad.

Covid-19

The year 2020, could also be named the year of home working, where individuals are encouraged to work from home where possible to maintain a social distance from others. For those businesses who have a work from home set up already – this hasn’t presented any problems. It’s great news that many of our business owners have been able to do this from day 1.

Challenges

As much as there are benefits to working from home, the drawbacks can include being lonely, not having access to some resources and feeling less motivated to work due to home distractions. These all can be overcome by utilising video conferencing technology to keep in touch with team members for company and motivation, as well as having the occasional trip out of the home office to utilise resources.

Many of our TruGreen franchise businesses choose to operate their business from their home rather than an office. For further information, speak to a member of our franchise sales team on 0116 275 9005 or email franchisesales@servicemaster.co.uk for further information